Tell us a little about you
Takes 90 seconds. No pressure.
Everything you need for a smooth start.
Starting care is a big step. Here’s the practical stuff — what to pack, how meals and fees work, and answers to the questions every parent asks.
— STARTING CARE
How the first few weeks unfold.
We’ve welcomed hundreds of families. Here’s the gentle path we’ll walk with you.
01
Say hello
Book a tour and meet your child’s future room and educators. We’ll talk through routines, sleep, food and any little quirks we should know.
02
Settle in gently
We offer orientation visits so your child can explore the room with you nearby before their first full day – no cold drop-offs.
03
First day
Pack the bag (we’ll show you what), bring their comfort item, and trust the wobble. Most tears stop before you’ve reached the carpark.
04
Stay connected
Photos and updates land on your family app all day. Call any time – we love a ‘how are they going?’ phone call.
— WHAT TO BRING
Pack light.We've got the rest.
Nappies, wipes, sunscreen, meals and all the messy-play gear are supplied. Just name everything – Central Queensland is full of identical drink bottles.
Our SunSmart policy
It’s Queensland – hats are non-negotiable. We supply broad-spectrum sunscreen and reapply through the day, and our yards are richly shaded.
— MEALS
Five fresh meals a day, cooked on-site.
Good food fuels good days. Our cook prepares a seasonal, dietitian-informed menu from scratch – and yes, it’s all included in your fees.
— FEES, CCS & FREE KINDY
The money side, made clear.
Two kinds of government help can dramatically lower what you pay. Most families use both.
Child Care Subsidy (CCS)
The Australian Government’s payment toward your care fees, based on your household income and activity. It’s paid directly to us, lowering your weekly gap.
Free Kindy
Queensland funds the Kindergarten year for every eligible child – no cost to you, delivered inside our approved program.
— FAQS
Questions parents ask us most.
Can’t see yours? Call the centre or pop it in the enquiry form — we answer every message ourselves.
What are your opening hours?
Both centres are open Monday to Friday, 6:30am to 6:00pm, closed on public holidays. Plenty of room around early starts and late pick-ups.
What is the Child Care Subsidy (CCS) and do I qualify?
The Child Care Subsidy is the Australian Government’s main payment to help with the cost of care. Most families qualify – the amount depends on your household income, activity and the type of care. We help you understand your estimate and the subsidy is paid directly to us, reducing your weekly fees.
Do you provide meals?
Yes – all meals are included. A cooked breakfast, morning tea, a hot lunch, afternoon tea and a late snack, freshly prepared on-site by our cook with a rotating seasonal menu.
How do you handle allergies and dietary needs?
We cater for allergies, intolerances and cultural or family food preferences. We build an individual plan with you on enrolment, and our kitchen and educators work to it every day.
What educator-to-child ratios do you run?
We meet or better the national ratios: 1:4 for under-2s, 1:5 for 2–3 year-olds, and 1:11 for over-3s. Familiar key educators stay with your child’s room where possible.
Can my child attend just for Kindy?
Our approved Kindergarten program runs inside long day care hours. We offer flexible 9, 10 or 12 hour sessions to help maximise your subsidy whilst providing long day care hours for extra flexibility.
What if my child gets sick?
We follow Queensland Health exclusion guidelines to keep everyone well. If your child becomes unwell during the day we’ll call you to collect them, and we’ll always keep them comfortable until you arrive.
— COME AND VISIT
Still have questions?
Let's talk.
The easiest way to get clear answers is a quick chat or a walk-through. We’d love to meet your family.